BYU-Hawaii's Office of IT provides support for infrastructure, communication, media, and informational services to both academic and business branches of the university. OIT is aligned with the mission of the university providing a rich assortment of opportunities in which our students may learn and develop both educationally and professionally.
Members in the Office of Information Technology are dedicated and skilled individuals committed to serving the BYU-Hawaii community by supporting the university information technology needs in a timely and professional manner.
In the area of Technical Support, we aim to:
- 1 Fix it right the 1st time
- 2 Respond to each call in 2 hours or less
- 3 Resolve the incident in 3 days or less
In the area of Customer Service, we aim to:
- Smile when interacting with our customers
- Explain what we are doing to help
- Resolve problems professionally
- Value customer relationships
- Exceed expectations
Motto: "We aim to SERVE!"
