Office 365 Post-Migration Steps

 Office 365 Post-Migration Steps

STEP 1: Turn-on, Reboot or Restart your computer
      If your computer is powered-off, please turn on your computer. If not please, boot, reboot or restart your computer

STEP 2: Confirm Migration
     Open up a web browser and go to This is the new web address (URL) you will use to access the Office 365 Outlook Web App (OWA). If you type in our old web address, you will be redirected to our new Office 365 Outlook Web App.


To login to your email in Outlook Web App, please login as with your BYUH password.

Once logged in, if you see the "Office 365" in the upper left hand corner of your browser, you have been migrated.


Please feel free to use this web address and interface to access your email, calendar and contacts in the event you have issues with your email client such as Outlook. Please bookmark


STEP 3. Configure your mobile devices for Office 365
     If your account is set up on a mobile device and you are experiencing some problems, you may need to delete and recreate your device's email account. Please go to the Client Configuration menu on the left or click here to be redirected to the page to show you how to configure your device.

STEP 4: Log in to your Outlook Client
     Remember , you will have to login to Outlook with your email address which is your and your BYUH password. If this is your first time opening the Outlook client after the migration, you may see a pop-up box saying your administrator has made a change that requires you to quit and restart Outlook.


Restart or close your Outlook client. Once Outlook is restarted and you  have successfully logged in, look at the lower right hand corner of the Outlook window for the status information. It may say " Trying to connect..." The outlook client will not start updating until the status says, "Connected to Microsoft Exchange".


The client will take a few minutes to update after it has connected to the Exchange server. Please be patient, this could take some time. In the meantime, feel free to use the Outlook Web App ( )


 STEP 5: Importing your Archives to your Outlook email client
    If you archived your email previously and wanted to import them back. Please click here for the instructions. 


Other Helpful Resources

What is different in the new Office 365 email?
Temporary limitations until everyone's account is migrated to Office 365