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Services Check Alert


Call Center agents perform a check on critical services during each work period. When a service is found to have a problem, it will be reported using this form. A negative status selection will create a ticket in TeamDynamix. A positive status selection will send an email to help@byuh.edu.

The following links are provided for convenience:

Email     myBYUH     WorkDay     Canvas     IPTV

Details of channels or services that are not working

Agents, you are the EARLY alert for these systems.

Check any or all the boxes below to notify the directors and/or the CIO that 

WE HAVE A MAJOR OUTAGE

If a system is DOWN, select the appropriate support personnel to be notified.
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