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IT Operations (ITO)
The IT Operations team consists of dedicated and skilled individuals committed to serving the BYU–Hawaii community by supporting the information technology needs of the university in a timely and professional manner while providing student workers varied opportunities for development and leadership in IT support.

While IT Infrastructure is responsible with everything behind the wall, the IT Operations area of responsibility includes everything from the wall or network, to the user. Some examples of these are:

  • computer
  • monitor
  • keyboard/mouse
  • local university applications
  • printers
  • projectors
  • podiums
Most frequently used links
Assigned CSRs
Anti-virus software
Media Resources & Scheduling Services
EMS information
Hours of Operation
Helpdesk Hours:
Monday to Friday
8 am - 5 pm

Operator Hours:
Monday to Saturday
7 am - 9 pm
Closed on Sundays

Note: Campus Safety & Security handles all calls after hours and on Sundays.