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IT Operations (ITO)

The IT Operations team consists of dedicated and skilled individuals committed to serving the BYU–Hawaii community by supporting the information technology needs of the university in a timely and professional manner while providing student workers varied opportunities for development and leadership in IT support.

IT Operations area of responsibility includes everything from the wall or network, to the user. Some examples of these are:

  • computer
  • monitor
  • keyboard/mouse
  • phones
  • printers
  • projectors
  • podiums
  • locally installed university applications

Resources

Help Links

Most frequently used links

CSR Areas and Contacts

Assigned CSRs

Protect Your Computer

Anti-virus software

Media Scheduling

Media resources and scheduling services

Electronic Media Support

EMS information

Hours of Operation

Helpdesk Hours:
Monday to Friday
8 am - 5 pm

Operator Hours:
Monday to Saturday
7 am - 9 pm
Closed on Sundays

Note: Campus Safety & Security handles all calls after hours and on Sundays.