User Training

This page provides resources for understanding and using the RingCentral phone system. Below are training materials, including the RingCentral knowledge base by BYUH, quick guides and advanced courses, are also available through the provided links.

• RingCentral KB Links - This is the RingCentral knowledge base created by the BYUH ITO department. Here you will find step-by-step instructions with pictures on things like logging into RingCentral, setting up RingCentral status, and setting up RingCentral speakers from computer to headset.
• RingCentral Support - quick videos on specialized topics
• RingCentral University Basic User Training - basic training on the RingCentral app
• Ring Central Call Queue Manager Training - training for call queue managers